How to Cancel an Order?
If you have just placed an order, received a confirmation email, and it has been within 12 hours since the order was placed, you can follow these steps to cancel your order:
- Step 1: Go to the email account you used to place the order on our website. Send an email to our support team at support@homelyroomy.com.
- Step 2: Copy the following form, fill in the necessary information, and send the email to us.
Subject: I want to cancel order [enter order number from the confirmation email]
Body:
Dear Homely & Roomy,
I have just placed an order on your website, but I no longer wish to proceed with this order. Please cancel the order and refund my payment.
Here are my order details:
Email: [enter your email]
Order Number: [enter your order number]
Thank you very much!
- Step 3: Send the email, and we will review your request and process your refund.
Thank you very much!